ORDER POLICY
1: Cancellation and order changes are not acceptable after start date.

2: Claims for shortages must be made within 5 days of receipt of merchandize.

3: Merchandise returned without authorization will be refused. Pls call us for return authorization.

4: Shipping and handling charges will be added to the invoice.

5: Charge on all the refused & returned shipments will be billed to the customer.

C.O.D POLICY
In order to service our C.O.D accounts in a simple & efficient manner, we are instituting the following procedure for shipping C.O.D orders.

• All C.O.D. accounts are required to send an advance deposit of 100 US Dollars to be held in their account. Accounts must send the $100 with their first order.

• Payment for C.O.D. shipments is a certified check or money order only.

• The account will be called prior to shipment of their order in order to obtain their approval to ship the merchandise. The account will be advised of the exact amount of the shipment, which will include merchandise and freight charges. Should no one be available to approve the shipment, a message will be left to call our office. We will make two attempts to reach the account for approval on consecutive days.

• If for any reason we are unable to obtain the accounts approval to ship, after two consecutive attempts, the order will be cancelled. The account may reinstate the order for shipment at a later date by calling or faxing our office or by contacting their salesperson.

• If the account approves a shipment and then refuses it when it arrives, we will automatically deduct the freight charges from their deposit. For each carton returned, a $10 restocking fee will be charged. The restocking fee will also be deducted from the account’s deposit.

• Should any freight charges and restocking fees be deducted from their account, the account will be responsible for sending to Bay Creek Inc the amount to bring their deposit account back up to the $100 amount. Reshipments will not be made unless the deposit account is reinstated to the $100 level.

• The account may request return of their deposit at any time provided we do not have orders from them waiting for delivery.

• If the accounts deposit is returned and the account wishes to place an order with BayCreek Inc, the above procedure will apply.

• NO EXCEPTIONS TO THIS POLICY WILL BE MADE.

CREDIT CARD POLICY
In order to service our Credit Card accounts in a simple & efficient manner, we are instituting the following procedure for shipping Credit Card orders.

1: We only accept the below credit cards for payment.

VISA
MASTER CARD
DISCOVER CARD
AMERICAN EXPRESS.

2: Before we charge the accounts credit card we require them to submit the filled credit card authorization form. Merchandize will not ship or charged without the completed credit card authorization form.

3: The account will be called prior to shipment of their order in order to obtain their approval to ship the merchandise and charge the credit card. The account will be advised of the exact amount of the shipment, which will include merchandise and freight charges.

4: NO EXCEPTION TO THIS POLICY WILL BE MADE